Contingency Plan

What to do when your cheese gets moved

What to do when your cheese gets moved

In his 1988 novel “Who Moved My Cheese?” Dr. Spencer Johnson tells a tale of two mice and two “little people,” living within a maze, on a journey to find their cheese. The cheese is a metaphor for what each character is seeking. For the two mice, it really is cheese. For the people, it is the success, money, love, validation, or whatever it is which they seek.

In the story, each morning the mice rise and lace up their running shoes, while the little people don their jogging suits to enter the labyrinth, in search of their cheese. The mice are named Sniff and Scurry. Sniff has a keen sense of smell and has the ability to detect the best possible route to his cheese. Scurry on the other has quick reflexes and will change direction quickly once he realizes that he has entered a dead-end corridor or that his cheese is not present. The mice have simple brains and are purely reactionary and reflexive. Meanwhile, the little people, named Hem and Haw have complex brains and the ability to analyze situations.

I could easily rewrite the entire story, however it is already a short enough read (seriously, you can read it in less than an hour). As the story goes, one day Sniff, Scurry, Hem, and Haw come upon a cheese station which is full of cheese. Hem and Haw immediately move their homes closer to the cheese station, exchange their jogging suits for more comfortable attire, and live as though the cheese will never run out, until one day it does.

When this happens, it causes great distress for Hem and Haw, as they were not prepared for the change, had not noticed the signs of the diminishing cheese, and had no contingency plan. Sniff and Scurry meanwhile did not adapt their behavior. Each day they would run to the cheese station and when they arrived they would remove their running shoes, tie the laces together, and hang them around their necks, so that they would be ready to run again as soon as needed. Sniff and Scurry were aware of the diminishing cheese supply and were prepared to seek more. As soon as the cheese supply ran out, they did what they were implicitly prepared to do… go find more cheese.

Hem and Haw meanwhile, with their complex human brains lamented over the long lost cheese, assumed someone had simply moved it, and were overall in denial about the fact that they had not been judicious about the situation surrounding their cheese. After some time, Haw began to break the cycle and realized he needed to move on and find another cheese station, just as he had this last one. Hem was unwilling to break the cycle and preferred the comfort of his familiar, even though now cheese-less station.Haw finally develops the courage to break free from the cycle and leave the cheese station. Haw scrawls into a wall of the maze “What would you do if you weren’t afraid?” He thought on this and embarked on a challenging, often uncomfortable, and new path to places in the maze he had not yet explored, ultimately leading him to new cheeses he had never experienced before.

I love this story, because it can apply to any situation in life or business where you are upended from your routine and forced to deal with adversity, a new playing field, and new rules. In these times, this story couldn’t be more relevant as we find ourselves faced with a changing landscape and new challenges on all fronts. How have you shown up?

  • Have you been Hem? Frozen, unwilling to let go of the past, and romanticizing about the way things were.
  • Are you a Haw? Acknowledging that things have changed, realizing that they may not return to the way they were, and adapting to the landscape.
  • Were you a Sniff? Did you sense the change as it began happening and react in anticipation?
  • Were you more like Scurry? Did you see the change as it happened and pivot immediately, realizing you could no longer keep heading where you had been?

As great as it sounds to be a Sniff or a Scurry, this is not a natural human tendency for us humans with our complex brains. The vast majority of people respond as Hem did and the lucky few who are able to break their cycles of denial respond as Haw did.

We can prepare ourselves to deal with change to be more of a Sniff or a Scurry. Whether in business or in life, we can continually re-assess our situation. If we set measurable goals, track our progress, and routinely analyze our environment, we can Sniff out the trouble before it emerges and begin our pivot toward a new strategy. What tools and systems do you have in place to routinely analyze your progress toward your goal achievement?

If we have taken the time to plan our goals and have created contingency plans, we can immediately, at the first sign of danger, adopt that plan and take corrective action, just as Scurry would. I wrote a great post about why our top military special forces units create more than one contingency plan and what you can do to prepare yourself for change WHEN (not IF) it happens. (Check it out: Pressing Reset)

Has your cheese moved? Is your supply running low? Are you suddenly out of cheese? Have you not yet found your first cheese? A great starting place will be to return to your goals and your “big why.” Why do you do what it is you do? What are you seeking in life? What would need to happen for you to achieve those goals? I want to share my goal setting webinar from July 2020 where I shared the system of “goal-setting to the now” and the GPS, as my gift to you. May you be as aware as Sniff, as nimble as Scurry, and as wise as Haw. If you find yourself a Hem or know someone who is, I can help.

Remember to tie the laces of your running shoes together and hang them around your neck. You never know how soon you may need them again.

Posted by Adam Lendi in Business Planning, Coaching, Goal Setting, Tools, 0 comments
Pressing Reset

Pressing Reset

Not often in life do things go perfectly as planned. Overcoming adversity and challenge is routine in all parts of life and business. No doubt, 2020 has thrown its share of challenges at us which have challenged and stressed our systems. Though some are looking forward to quarters three and four with high optimism, assuming it will only be smooth sailing, there is no guarantee and we can not afford to throw caution to the wind.

Remember December of 2019. It wasn’t that long ago. We were brimming with excitement as we set our goals for 2020, wrote our business plans, and made New Year’s resolutions. I saw many jubilant posts reading “20/20 in 2020” and the like. How many of us planned for a global-health event which would pause our economy for three months, legislation and regulations challenging the operations of our businesses, riots, and maybe even murder hornets! Truth is, there is no way we could have planned for any of these things.

In the military, when special units plan their operations, they don’t simply write one script. Their experience has taught them that things, often outside of their control, can and will go wrong. Many top tier special forces teams don’t even create just one backup plan… they create three! They use the acronym PACE, which stands for:

Primary
Alternate
Contingency
Emergency

In the 2011 raid of Osama Bin Laden’s compound, special forces units had rehearsed the operation for weeks, on their primary objective. They built a replicate model of his compound and rehearsed the assault until it was perfected. The only flaw in the rehearsal was that they used chain-link fence to replicate the outer walls of the compound. When the mission was executed, the solid and impermeable walls of the compound did not allow the first Black Hawk helicopter’s rotor wash to disperse and it deflected it back at the helicopter causing a controlled crash landing.

Fortunately, an alternate plan had already been devised and the second Black Hawk landed outside of the compound’s walls and the raid went according to one of its alternate plans, leading to a successful outcome and the removal of one of the world’s worst terrorist leaders.

The primary plan is where most of us stop. When life throws us a curve ball, we are forced to react in real time, more than likely when we aren’t prepared to do so. Having even just one alternate plan would allow us to pivot quickly, should our circumstances change. The reality is that many businesses are regularly affected, in big ways, and have been for as long as we have been building and operating businesses. The difference now is only that it is happening to many industries all at once.

Regardless of whether you made a contingency plan, or even a business plan at all, you do not and should not wait until December to review your progress toward your goals and plan ahead for next year. We all need a halftime to assess our performance from the first half, re-orient, and determine what we’ll need to do in the second half to achieve our goals this year.

If you are behind on your goals, stuck on where to go next, or unsure about what you should be doing, we need to talk. I’m offering free business assessments to help you identify the next move which will propel your business forward.

Posted by Adam Lendi in Business Planning, Coaching, 0 comments