covid-19

What to do when your cheese gets moved

What to do when your cheese gets moved

In his 1988 novel “Who Moved My Cheese?” Dr. Spencer Johnson tells a tale of two mice and two “little people,” living within a maze, on a journey to find their cheese. The cheese is a metaphor for what each character is seeking. For the two mice, it really is cheese. For the people, it is the success, money, love, validation, or whatever it is which they seek.

In the story, each morning the mice rise and lace up their running shoes, while the little people don their jogging suits to enter the labyrinth, in search of their cheese. The mice are named Sniff and Scurry. Sniff has a keen sense of smell and has the ability to detect the best possible route to his cheese. Scurry on the other has quick reflexes and will change direction quickly once he realizes that he has entered a dead-end corridor or that his cheese is not present. The mice have simple brains and are purely reactionary and reflexive. Meanwhile, the little people, named Hem and Haw have complex brains and the ability to analyze situations.

I could easily rewrite the entire story, however it is already a short enough read (seriously, you can read it in less than an hour). As the story goes, one day Sniff, Scurry, Hem, and Haw come upon a cheese station which is full of cheese. Hem and Haw immediately move their homes closer to the cheese station, exchange their jogging suits for more comfortable attire, and live as though the cheese will never run out, until one day it does.

When this happens, it causes great distress for Hem and Haw, as they were not prepared for the change, had not noticed the signs of the diminishing cheese, and had no contingency plan. Sniff and Scurry meanwhile did not adapt their behavior. Each day they would run to the cheese station and when they arrived they would remove their running shoes, tie the laces together, and hang them around their necks, so that they would be ready to run again as soon as needed. Sniff and Scurry were aware of the diminishing cheese supply and were prepared to seek more. As soon as the cheese supply ran out, they did what they were implicitly prepared to do… go find more cheese.

Hem and Haw meanwhile, with their complex human brains lamented over the long lost cheese, assumed someone had simply moved it, and were overall in denial about the fact that they had not been judicious about the situation surrounding their cheese. After some time, Haw began to break the cycle and realized he needed to move on and find another cheese station, just as he had this last one. Hem was unwilling to break the cycle and preferred the comfort of his familiar, even though now cheese-less station.Haw finally develops the courage to break free from the cycle and leave the cheese station. Haw scrawls into a wall of the maze “What would you do if you weren’t afraid?” He thought on this and embarked on a challenging, often uncomfortable, and new path to places in the maze he had not yet explored, ultimately leading him to new cheeses he had never experienced before.

I love this story, because it can apply to any situation in life or business where you are upended from your routine and forced to deal with adversity, a new playing field, and new rules. In these times, this story couldn’t be more relevant as we find ourselves faced with a changing landscape and new challenges on all fronts. How have you shown up?

  • Have you been Hem? Frozen, unwilling to let go of the past, and romanticizing about the way things were.
  • Are you a Haw? Acknowledging that things have changed, realizing that they may not return to the way they were, and adapting to the landscape.
  • Were you a Sniff? Did you sense the change as it began happening and react in anticipation?
  • Were you more like Scurry? Did you see the change as it happened and pivot immediately, realizing you could no longer keep heading where you had been?

As great as it sounds to be a Sniff or a Scurry, this is not a natural human tendency for us humans with our complex brains. The vast majority of people respond as Hem did and the lucky few who are able to break their cycles of denial respond as Haw did.

We can prepare ourselves to deal with change to be more of a Sniff or a Scurry. Whether in business or in life, we can continually re-assess our situation. If we set measurable goals, track our progress, and routinely analyze our environment, we can Sniff out the trouble before it emerges and begin our pivot toward a new strategy. What tools and systems do you have in place to routinely analyze your progress toward your goal achievement?

If we have taken the time to plan our goals and have created contingency plans, we can immediately, at the first sign of danger, adopt that plan and take corrective action, just as Scurry would. I wrote a great post about why our top military special forces units create more than one contingency plan and what you can do to prepare yourself for change WHEN (not IF) it happens. (Check it out: Pressing Reset)

Has your cheese moved? Is your supply running low? Are you suddenly out of cheese? Have you not yet found your first cheese? A great starting place will be to return to your goals and your “big why.” Why do you do what it is you do? What are you seeking in life? What would need to happen for you to achieve those goals? I want to share my goal setting webinar from July 2020 where I shared the system of “goal-setting to the now” and the GPS, as my gift to you. May you be as aware as Sniff, as nimble as Scurry, and as wise as Haw. If you find yourself a Hem or know someone who is, I can help.

Remember to tie the laces of your running shoes together and hang them around your neck. You never know how soon you may need them again.

Posted by Adam Lendi in Business Planning, Coaching, Goal Setting, Tools, 0 comments
It’s a crazy time to think about starting a business!

It’s a crazy time to think about starting a business!

We find comfort in things which are familiar to us. We use terms like “financial security” and “stability” as characteristics of things in our careers and our lives, which make us feel comfortable. It makes sense… Predictable outcomes give us the peace of mind that our life is humming along as we have expected. When something doesn’t go as planned. When the outcome strays from our expectations, it causes different parts of our brain to react and causes a stress response, even if it’s not minor.

U.S. Air Force Colonel John Boyd coined a model known by many in military and civilian law enforcement as the OODA (ooh-duh) process or OODA loop. The acronym stands for Observe, Orient, Decide, and Act. The first time our brain experiences a new stimulus, it must work through this process to observe the situation, recognize patterns and associate this new event with something it is familiar with, choose an appropriate response, and take action. We do this all day everyday, without even realizing we are doing it. At first the process causes stress and takes a great deal of brain power, however, over time, through a process known as myelination, the brain carves neural pathways connecting this loop, as a shortcut or template for dealing with this stimulus. Over time, it becomes an automated process and the stress response goes away.

All this to say, this year has certainly created new OODA loops in our lives. At first it was reacting to business closings and kids learning from home. Then it was orders to distance from one another and wear face masks. We’ve seen devastation to entire industries, our economy, our routines, and our way of life as we knew it. We started the year off with high hopes and a bullish stock market only to find ourselves in an induced recession, waiting for the other shoe to drop. I see it in people everywhere I go… short fuses, exhaustion, apathy, and dismay. Some people are stuck spinning, clinging to the world they knew. Meanwhile, others are taking control of their lives and effecting change. The question is: Will you be a change agent? or will you cross your fingers and hedge your bet on a return to normal?

Our thirst for comfort and predictability drives our workforce to “safe” industries when times are rocky. Anecdotal as it may be, the 2008 recession pushed me toward government work, as it seemed to be a stable environment as I watched businesses shutter. I wasn’t alone, as thousands (yes, thousands) applied for the same position I was vying for. Only one year earlier, they couldn’t get people to apply for my job; and the same thing happened again in 2015, after the economy fully stabilized from that recession. We’re on a different footing now as we enter another recession and the arm of government I was in, law enforcement, is contemporaneously under attack, with calls to de-fund and disband our police agencies. What does one do?

Our most primal responses to a stress event are known as Fight, Flight, and Freeze. Most people, when faced with a challenge resort to the last two. I’ve spoken with business owners who are afraid to make changes, even if their peril is imminent and clients who can’t think of making a move, because it would mean releasing their clutch on the security blanket of the world they knew. There is one thing I can say with certainty, if you choose not to take action, you choose to let others decide your outcome.

Those who will survive this recession and emerge stronger will be those who used their OODA loop as a means of observing their surroundings; orienting to the change of the week, month, day, etc; deciding upon an action which would propel them forward; and taking immediate action. Delaying another day would only force them to repeat the cycle again and place them into a perpetual OODA loop.

What if your business has been made obsolete? What if the direction you are headed no longer aligns with your mission or your values? Is now the right time to embark on a new venture? Perhaps so. You will never know, unless you open yourself to the opportunity, run it through your OODA loop and take action.

The economic condition of the world should not dissuade you from changing your path or pursuing that dream you’ve put off for years. What do Disney, General Electric, Microsoft, AirBnB, and Netflix all have in common? They emerged during economic downturns. AirBnB, founded in 2008, was created to fill a need of homeowners who could not afford to stay in their homes. The service seized the market of the moment and provided a platform to allow disadvantaged homeowners a way to rent extra rooms in their house, to make their mortgage payments. Perhaps your next opportunity is not in an established industry and will result from your finding a solution to a problem, in our new landscape.

It’s easy for a business to succeed in a strong economy. So easy that almost anyone can do it. It takes an economic shift to send those who weren’t prepared and who hadn’t laid a strong foundation chasing greener pastures. The spoils will go to the few who choose to take action in this cold winter battle. How will you emerge?

If you are stuck, make the choice to get the help you need, to move in the right direction. A business coach can help and my first consultation is always free.

Posted by Adam Lendi in Business Planning, 0 comments
Tragedy or Triumph… YOU Choose

Tragedy or Triumph… YOU Choose

It’s rare that things ever go as planned and whether we recognize it or not, we make several decisions each day to compensate for these changes and unforeseen hurdles. Why then do we, the resilient, the nimble and adaptive taskmasters, the can-doers, why did we get de-railed THIS time? Why does it seem that for so many around us there is a sense of hopelessness and defeat?

For millennia, people have had their lifestyles changed and their businesses affected, however, it doesn’t typically happen to many industries at the same time. When Henry Ford brought the modern automobile to market, no doubt this upended the buggy-whip operators, however, it likely did not affect the financial industry. When the internet and dotcom boom of the 1990’s began digging the grave for many brick-and-mortars, the automobile industry was not negatively impacted. The point being, businesses and industries often experience significant shifts and sometimes even obsolescence. What’s different this year is that many people and businesses are experiencing this all at the same time.

An important consideration is that not all businesses are being affected by COVID-19, the riots, or even the murder hornets. Many businesses were already positioned to thrive in the changing environment from in-person to remote and virtual environments. These businesses may have had foresight or they may have simply lucked their way into success. Any business which was already tech-enabled and ready to operate remotely, may have survived this year, thus far, without any losses, or even significant gains.

Where does this leave the rest of us? I’ve talked to a number of business owners who tell me they can’t change and that they will not be able to recover until things “go back to normal.” The reality we may be faced with is that things will never completely return to any sense of normalcy. We may have entire industries made obsolete if they don’t pivot and find a new opportunity.

Even now, these owners would be wise to explore other options and find a need they can fulfill. One outcome may be that your business does return to its prior operation. Another may be that you don’t ever return to the way things were and you’ve now forged the next phase of your business; until the next pivot. What we cannot do is nothing. Eventually, the buggy-whip operator needed to become a chauffeur, to avoid being out of business.

If you’re stuck and not sure where to go next, it’s time to revisit your business plan and your goals. Schedule a free business assessment with me to determine the one thing you can do right now to ensure your year is successful. The call is free and I only ask that you set aside time you won’t be driving or otherwise distracted and that you bring a pen and paper. You will likely have an a-ha moment that you’ll want to write down.

Posted by Adam Lendi in Business Planning, Goal Setting, 1 comment